About HCM Integrity Services

Practical Compliance Support for Motor Carriers and Fleets

HCM Integrity Services helps U.S. motor carriers and fleets organize regulatory requirements, maintain compliance records, prepare filings and applications, address identified issues, and coordinate practical next steps using client-provided information and source documents.

HCM Integrity Services is registered with FMCSA and holds an approved Transportation Service Provider (TSP) capability under Filer No. 8898267.

Call HCM — 800-484-4069

Email operations@hcmintegrityservices.com

Sending confidential information or documentation by ordinary email is not recommended. Please confirm with our office first how any confidential information or documentation should be sent.

Do not send Social Security numbers, EIN documents, complete VIN or driver lists, licenses, medical or testing records, Clearinghouse information, tax returns, payment information, bank information, signed forms, signatures, attestations, authorizations, audit evidence, enforcement correspondence, portal exports, account credentials, or other confidential records through ordinary email. HCM will confirm which records are needed and how approved records should be transmitted through a secure process.

Spanish assistance available.

Who HCM supports

New motor carriers and trucking companies

HCM supports businesses organizing initial registrations, operating authority, vehicle credentials, tax accounts, compliance programs, and launch requirements.

Requirements depend on the business structure, type of operation, vehicles, cargo, jurisdictions, authority, responsible parties, and current agency processes.

Active carriers managing recurring compliance

HCM supports carriers coordinating renewals, filings, permits, driver records, drug-and-alcohol responsibilities, vehicle records, deadlines, and ongoing documentation.

Recurring work remains carrier-specific. A prior filing, existing account, payment, receipt, or expired credential does not by itself establish current compliance or authority to operate.

Fleets addressing audits, notices, or compliance issues

HCM helps organizations prepare for audits or investigations, respond to agency notices, organize requested records, review identified gaps, and implement approved corrective actions.

The complete notice, current instructions, responsible authority, actual records, and matter-specific deadlines control. HCM does not conduct government audits or decide findings, ratings, penalties, or enforcement outcomes.

Carriers with multistate or changing operations

HCM supports businesses adding vehicles, drivers, jurisdictions, routes, cargo types, services, or operational structures that may affect their compliance responsibilities.

Service availability and requirements depend on the carrier, operation, transaction, jurisdiction, records, required authorization, and current agency rules.

HCM’s principal support areas

Company startup and operating-authority support

Administrative support for new-company planning, USDOT registration, operating authority, BOC-3 coordination, insurance-filing prerequisites, and launch-stage compliance.

HCM does not form legal or tax opinions, underwrite insurance, or control FMCSA registration, authority, insurance-filing, or activation decisions.

Recurring carrier registrations and filings

Support for applicable UCR, MCS-150 updates, renewals, recurring transactions, filing calendars, notices, and status follow-up.

Each transaction must be reviewed under the current requirements. HCM does not treat one registration, filing, or account as a substitute for another.

Vehicle registration, fuel-tax, permit, and Form 2290 support

Support involving IRP, apportioned registration, IFTA, vehicle credentials, temporary or operation-specific permits, Form 2290, Schedule 1, and related record organization.

The carrier or taxpayer remains responsible for source records, filing approval, signatures, attestations, tax positions, authorized payments, issued credentials, and lawful operation.

Driver qualification and DOT drug-and-alcohol compliance support

Administrative support for driver qualification files, MVR and prior-employer workflows, medical-card records, testing-program coordination, Clearinghouse responsibilities, and applicable authorization controls.

The employer retains nondelegable decisions and duties. HCM does not determine medical qualification, testing results, employment eligibility, or return-to-duty status.

Audit readiness, safety compliance, and corrective-action support

Support preparing for audits and investigations, organizing requested records, reviewing safety-management controls, addressing notices or identified gaps, and documenting corrective actions.

HCM does not provide legal representation, alter source evidence, conduct an agency investigation, assign a safety rating, or guarantee an audit or enforcement outcome.

Compliance organization and client-service coordination

Practical support organizing source documents, identifying missing information, tracking approved commitments, coordinating authorized transactions, and maintaining clearer compliance workflows.

HCM performs only approved work within the agreed scope. A general inquiry does not authorize a submission, payment, account action, regulated inquiry, agency communication, or third-party transaction.

How HCM approaches compliance support

Accuracy before speed

HCM reviews available source records, current requirements, and known transaction facts before recommending or preparing an action.

Practical, plain-language guidance

HCM turns complex requirements into understandable responsibilities, priorities, documentation needs, and next steps.

Truthful records and submissions

HCM does not fabricate, conceal, backdate, improperly alter, or recommend destruction of compliance evidence, applications, filings, or source records.

Clear roles and accountability

HCM identifies what it can support, what remains the carrier’s responsibility, what requires authorization, and what must be decided by an agency or qualified professional.

Confidentiality and controlled information handling

HCM directs confidential and protected records to approved secure processes and does not request passwords, MFA codes, recovery credentials, or unauthorized personal-account access.

Long-term compliance support

HCM helps clients build clearer records, recurring workflows, documented responsibilities, and sustainable compliance practices—not merely complete isolated transactions.

These principles describe HCM’s service approach. They are not guarantees that an error, missed deadline, security incident, agency action, or compliance problem can never occur.

Experience and service reach

Transportation and logistics experience

HCM’s team brings more than 20 years of combined transportation and logistics industry experience to its compliance-support work.

This statement refers to the team’s combined experience and does not represent that HCM Integrity Services itself has operated for more than 20 years.

Organized, practical support

HCM combines transportation-industry experience, organized document review, current-source research, and practical follow-through to help carriers understand responsibilities and move approved compliance work forward.

Nationwide carrier support

HCM supports motor carriers and fleets nationwide, subject to service availability, carrier-specific applicability, state and jurisdictional requirements, transaction-specific requirements, required authorization, and agency review.

Language, office, and availability

Spanish assistance is available.

HCM’s office is located at 7900 Oak Lane, Suite 400, Miami Lakes, FL 33016.

  • Monday–Friday: 7:00 AM–6:00 PM Eastern Time
  • Saturday: 9:00 AM–12:00 PM Eastern Time
  • Sunday: Closed

Important professional boundaries

Important service notice: HCM Integrity Services is a private compliance-services company. HCM is not FMCSA, DOT, the IRS, a state or local agency, a law firm, a tax or accounting firm, an insurance company, a medical provider, a drug-testing laboratory, a medical examiner, an engineering firm, or an employer decision-maker. HCM provides administrative preparation, compliance support, document organization, research, and coordination within the approved service scope. The carrier, applicant, employer, taxpayer, or other responsible party remains responsible for truthful and complete information, source records, operational compliance, required signatures and attestations, authorization, payment, implementation, and agency submissions. Government agencies and other authorized parties retain all approval, licensing, registration, tax, medical, testing, hiring, audit, rating, enforcement, and regulatory decisions.

HCM does not guarantee filing acceptance, processing times, permit or credential issuance, tax treatment, medical qualification, testing results, hiring eligibility, safety ratings, audit outcomes, enforcement outcomes, penalty relief, or other government or third-party decisions.

These general boundaries do not replace the more detailed responsibilities, warnings, and limitations that apply to an individual service or transaction.

How HCM supports a client matter

1. Understand the carrier and requested support

HCM begins by reviewing the carrier’s operation, current issue, requested service, applicable jurisdictions, known deadlines, and available source information.

2. Confirm scope, responsibilities, and required authority

HCM identifies what it can support, what remains the client’s responsibility, what records may be needed, and whether a signature, attestation, authorization, payment, applicant-only action, or qualified professional is required.

3. Organize and prepare approved work

HCM reviews client-provided information, identifies verified gaps or conflicts, organizes applicable records, and prepares permitted applications, filings, response materials, or practical compliance steps for responsible-party review.

4. Verify the transaction or next step

HCM tracks separately approved actions, preserves available confirmation evidence, distinguishes submitted or pending work from accepted or issued results, and identifies follow-up responsibilities without guaranteeing the outcome.

Contacting HCM does not itself authorize a filing, payment, signature, submission, account access, regulated inquiry, or communication with an agency or third party.

Start a conversation with HCM

An initial discussion may begin with:

  • Contact name
  • Carrier or business name
  • Telephone number
  • Email address
  • USDOT or operating-authority number, if applicable
  • General description of the requested service or compliance issue
  • States or jurisdictions involved
  • Any known filing, expiration, travel, response, audit, or correction date
  • Preferred contact method

Call HCM — 800-484-4069

Email operations@hcmintegrityservices.com

Sending confidential information or documentation by ordinary email is not recommended. Please confirm with our office first how any confidential information or documentation should be sent.

Do not send Social Security numbers, EIN documents, complete VIN or driver lists, licenses, medical or testing records, Clearinghouse information, tax returns, payment information, bank information, signed forms, signatures, attestations, authorizations, audit evidence, enforcement correspondence, portal exports, account credentials, or other confidential records through ordinary email. HCM will confirm which records are needed and how approved records should be transmitted through a secure process.

Credential notice: HCM will never request or use another person’s password, MFA code, verification code, passkey, recovery credential, or personal account access. Each user must use individually assigned credentials and an authorized role.

Any signature, attestation, authorization, applicant-only action, regulated inquiry, submission, or payment requirement will be identified before client communication or action.

Frequently asked questions

What does HCM Integrity Services do?

HCM provides administrative preparation, compliance support, document organization, current-source research, and coordination for U.S. motor carriers and fleets within an approved service scope.

Support may involve startup requirements, registrations, filings, permits, vehicle and fuel-tax matters, driver-compliance workflows, recurring obligations, audit readiness, requested records, notices, and corrective actions. Applicability depends on the actual carrier and matter.

Who does HCM support?

HCM supports new trucking companies, established motor carriers, fleets, and other eligible transportation operations seeking practical compliance assistance.

HCM must review the entity, operation, vehicles, drivers, cargo, jurisdictions, requested transaction, records, and responsible parties before confirming a service scope.

Does HCM work with carriers nationwide?

Yes. HCM supports motor carriers and fleets nationwide, subject to service availability and the applicable federal, state, local, jurisdictional, transaction-specific, authorization, and agency requirements.

A service available for one carrier or jurisdiction may not be available or applicable in another.

How much transportation-industry experience does HCM’s team have?

HCM’s team has more than 20 years of combined transportation and logistics industry experience.

This statement describes the team’s combined experience. It does not claim that HCM Integrity Services itself has operated for more than 20 years.

Is HCM a government agency, law firm, tax adviser, insurer, medical provider, or testing provider?

No. HCM is a private compliance-services company. HCM provides administrative preparation and compliance support and does not replace a government agency, attorney, tax or accounting professional, insurer, medical provider, medical examiner, testing provider, laboratory, engineer, employer decision-maker, or other qualified professional.

When a matter requires a regulated determination, professional opinion, nondelegable action, or agency decision, the responsible carrier or client must work with the appropriate authorized party.

What responsibilities remain with the carrier or client?

The carrier, applicant, employer, taxpayer, or other responsible party remains responsible for truthful and complete information, source records, operational compliance, required signatures and attestations, authorization, payment, implementation, applicant-only actions, and agency submissions.

The client must review prepared information and confirm that submitted, paid, pending, accepted, and issued statuses are not treated as interchangeable.

How does a carrier begin working with HCM?

Call 800-484-4069 or email operations@hcmintegrityservices.com with a general description of the requested support. HCM will review the initial information, identify the appropriate service discussion, and explain which additional facts or records may be needed.

A general inquiry does not authorize HCM to submit, sign, attest, pay, access an account, contact an agency or third party, order a regulated record, or perform another protected action.

How should confidential records or documents be provided?

Do not send confidential or protected records through ordinary email. HCM will identify what is needed and confirm an approved secure process before requesting records.

Never provide another person’s password, MFA code, verification code, passkey, recovery credential, or personal account access.

Can HCM guarantee an approval, credential, processing time, audit result, rating, or other regulatory outcome?

No. Government agencies and other authorized parties control their own processing, acceptance, issuance, findings, ratings, testing, medical, employment, enforcement, and regulatory decisions.

HCM can organize information, prepare permitted work, identify responsibilities, and coordinate approved follow-up, but cannot guarantee a government or third-party outcome.

Explore HCM support areas

USDOT Registration, Operating Authority, and BOC-3 Support

Federal registration, authority applications, process-agent coordination, insurance prerequisites, and activation support. The authorized filer controls the BOC-3 filing.

Explore USDOT and Authority Support

Permits, Registrations, Form 2290, and Recurring Filings

Vehicle, tax, permit, registration, credential, filing, and transaction-follow-up support.

Explore Permit and Filing Support

Driver Qualification and DOT Drug-and-Alcohol Compliance

Driver qualification records, testing-program coordination, Clearinghouse responsibilities, and authorization-controlled workflows.

Explore Driver Compliance Support

DOT/FMCSA Audit Readiness and Safety Compliance

Audit preparation, investigation response, requested-record organization, safety-management review, and corrective-action support.

Explore Audit and Safety Support

Contact HCM

  • Telephone: 800-484-4069
  • Email: operations@hcmintegrityservices.com
    • Sending confidential information or documentation by ordinary email is not recommended. Please confirm with our office first how any confidential information or documentation should be sent.
    • Do not send Social Security numbers, EIN documents, complete VIN or driver lists, licenses, medical or testing records, Clearinghouse information, tax returns, payment information, bank information, signed forms, signatures, attestations, authorizations, audit evidence, enforcement correspondence, portal exports, account credentials, or other confidential records through ordinary email. HCM will confirm which records are needed and how approved records should be transmitted through a secure process.
  • Office: 7900 Oak Lane, Suite 400, Miami Lakes, FL 33016
  • Hours:
    • Monday–Friday: 7:00 AM–6:00 PM Eastern Time
    • Saturday: 9:00 AM–12:00 PM Eastern Time
    • Sunday: Closed
  • Service area: Nationwide support for U.S. motor carriers and fleets, subject to service availability and applicable requirements
  • Language: Spanish assistance available.